what people are saying
"The client relationship management course that was presented exceeded all of my expectations.
I found it to be relevant, informative and very engaging. The course was very interactive and encourages a new way of thinking. I highly recommend Paul and this course."
Carlie Stogis
General Manager
"I attended Paul's Building Winning Relationships at JLL. He led a day-long offsite on how to connect with clients beyond the engagement they've hired you to complete. It was an engaging, animated discussion that provided a handful of tips I could apply to my day-to-day work. I enjoyed the class and thought it was a good use of my time."
Meredith McNally Niemer
Marketing and Communications Strategist
"I had the opportunity to take Paul's Building Winning Relationships earlier this year and I am so glad I did. This one day session left me and my colleagues wishing the session could have continued for several more days. Earning client's trust, relationship building and presentation skills are just a few of the topics that Paul presented. It is beneficial for people at all levels in our organization. This class has not only made me a better manager and relationship builder but it has helped me be a better husband, father and person."
Matthew Amato
Managing Director
"Paul led a Building Winning Relationships training class for our project management team. Not only was he informative, but he made the class fun! Everyone in the class was engaged and the content worked for all levels. What made this more beneficial for our team is that Paul understands our business and isn't an outsider. Because this was such a great class we are having Paul train more of our colleagues throughout the next year to benefit from his wisdom, and help us develop stronger client relationships."
Margie (Kurkowski) Baran
Strategist. Connector. Storyteller. Mentor.
"I was fortunate to attend Paul's Building Winning Relationships and cannot say enough great things about it. Paul is very engaging in delivering the information that allows you to maximize your retention of the material. It is evident Paul has given great effort to create a class with relevant content and perfected the delivery method. I would recommend this class to anyone who deals with clients/customers...which is everyone."
Trey Taylor
Industrial Property Management Lead
"I was privileged to take a customer relationship class that Paul taught in my Florida region several weeks ago. I enlisted about 15 of my senior and mid-level managers for the day, and the consensus was that the time was well spent and the information was extremely valuable. My primary job scope is business development, and that requires the type of relationship building and communication skills that Paul teaches in this class. His practical techniques and reinforcement of even the smallest details has helped me immensely. In discussing this with my managers, there were not enough superlatives to express the usefulness of the class deliverables. They all found ways to use the material to establish better relationships and communication with their clients, employees and vendors. Paul's engaging style, use of role playing, and powerful anecdotes make absorbing the material easy and entertaining. The class material's application is very broad and can be used by executives, sales professionals, and managers. I look forward to continuing my practice of the class pillars and I highly recommend this class to anyone looking to develop deeper more meaningful relationships."
Sean McNamara
Regional Manager